At Dear Tomorrow, we strive to deliver thoughtfully crafted sustainable garments to your doorstep while ensuring a smooth and transparent shopping experience. Please read our shipping, return, and cancellation policies carefully.
SHIPPING POLICY
Order Processing Time:
All our garments are made-to-order.
Orders are typically dispatched within 7–10 business days from the date of confirmation.
For naturally dyed garments, processing may take up to 12 business days due to the slow fashion process.
Delivery Time (Post Dispatch):
India: 3–7 business days
International: 7–14 business days
Shipping Charges:
India: Free shipping on all prepaid orders
COD (Cash on Delivery): ₹99 extra (if available in your location)
International: Calculated at checkout based on location
Order Tracking:
You will receive a tracking link via email/SMS once your order is shipped.
RETURN & EXCHANGE POLICY
Eligibility:
Since we follow a made-to-order model, returns are accepted only for:
Wrong product received
- Defective/damaged item received
Return/Exchange Conditions:
Request must be made within 48 hours of delivery
The item must be unused, unwashed, and in original condition with tags
You must provide clear photos of the issue (for quality check)
Not Eligible For Return/Exchange:
Color variations due to natural dyeing
Customized or altered garments
International orders unless damaged
How to Request a Return/Exchange:
Email us at [email protected] with your order number, issue, and images.
Pickup & Shipping for Returns:
Reverse pickup available in select areas (charges may apply)
Alternatively, the item can be self-shipped to our address
CANCELLATION POLICY
Before Dispatch:
You can cancel your order within 24 hours of placing it by emailing us.
No cancellations will be accepted beyond 24 hours due to our made-to-order process.
After Dispatch:
Once the order is shipped, it cannot be canceled or changed.
Refunds for Cancelled Orders:
If eligible, refunds will be processed within 5–7 working days to the original payment method.
Contact Us
For any questions related to shipping, returns, or cancellations:
Email:[email protected]
Instagram: @deartomorrowstudio
Website: www.thedeartomorrow.com